Privacy Policy
ARTICLE 1 – COLLECTED PERSONAL INFORMATION
Ordering & browsing our site:
When you make a purchase or create a customer account on our site, as part of our buying and selling process, we collect the personal information you provide to us that is necessary to prepare and deliver your package to you, such as your name, address and email address, mailing address and phone number.
This order data is transmitted to our logistics service providers who prepare and transport the package to your home. They have absolutely no right to use your data for other than to process your order and must delete this data from their computer system after processing. If you choose to be delivered outside Europe, your data such as your postal address is necessarily transmitted to the logistics services of the carrier who will deliver to you in this country.
When you browse our site, we automatically receive the Internet Protocol Address (IP Address) of your computer, which enables us to obtain more details about the browser and operating system than you use. In addition, data may be stored in or retrieved from your browser, usually in the form of cookies. They gather information about you, your preferences or your device and browser. They are generally established as a response to actions that you have carried out and which constitute a request for services (ex: order).
Email:
If you have decided to follow the Zèta adventure by email (via the form on our site or by checking the corresponding box in the purchase process), we use your email address to send you news from Zèta or to provide you with information relating to your purchase or browsing history on our site. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of the emails or by contacting us at hello@ zeta-shoes.com. The effect is immediate.
The emailing tool we use is American. It complies with the EU-US and Swiss-US Privacy Shield Principles. In addition, and as a “processor”, this emailing tool is required to comply with the legal requirements of the General Data Protection Regulation (GDPR).
Audience measurement:
We use audience analysis tools (such as Google Analytics) allowing us to better understand the activity on our site, how you react, to improve the performance of our site so that it corresponds to the more possible for your uses. As such, we provide these tools with data on your browsing history on our site and information on the products ordered. All data handled for statistical purposes outside of Europe is completely anonymised.
Advertisement:
Like many of our comrades, advertising cookies are placed when you visit our site and then display targeted advertising messages when you browse other sites. The data collected is anonymous and is only used for advertising features.
How long are my personal data kept?
How long we retain personal data depends on our business needs and legal obligations
In the context of the purchase of products, we keep your data for as long as it is necessary for the purposes for which it was collected (eg: management of the commercial relationship between you and us), and all other related purposes such as the monitoring of our stocks but while complying with the applicable legislation in terms of security and data retention.
If you agree to receive emails from Zèta to follow our adventure, your data is kept until you request to unsubscribe or delete your personal data, or even after a certain period of inactivity (for a maximum of 3 years from the last contact (eg click in one of our emails).
In the event of the creation of a customer account, the data will be kept until you send a request to delete them or after a period of inactivity on your part (during a maximum of 3 years from the end of the commercial relationship (e.g. last order) or the last contact (e.g. click in one of our emails).
When you contact us for information about our products, or our brand, or when you apply for a job offer, the data is only kept for 3 years from the date of collection or from the last contact on your initiative.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information. for this purpose only.
If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at hello@zeta-shoes.com
ARTICLE 3 – COOKIES
When you browse our site or place an order, data may be stored in or retrieved from your browser, usually in the form of cookies. The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which makes it possible to store user data in order to facilitate navigation and allow certain other functionalities.
We use first-party cookies, deposited by Zèta for the proper functioning of our site, most of these cookies cannot be deactivated in our systems. They make it possible to memorize your information entered in the forms on our site so that you are not obliged to enter them again during your use, but also to manage and secure access to your account, or to your shopping cart.
Here is a non-exhaustive list of cookies relating to the operation of our site:
- session_id : unique session identifier, allows Shopify to store your session information (referrer, landing page, etc)
- shopify_visit : No data held, persists for 30 minutes from last visit. Used by our website provider's internal statistics tracking system to record the number of visits
- shopify_uniq : No data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
- cart : unique identifier, persists for 2 weeks, stores your shopping cart information.
- secure_session_id: unique session identifier
- storefront_digest : unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- More information here: https://fr.shopify.com/legal/cookies
Opt out of cookies:
You can configure your browser to be informed of the existence or block these cookies. In the event that you choose to block these cookies, certain functionalities of our site may be affected (such as keeping items in your basket). If you want to delete cookies from your web browser, you can follow these instructions:
Chrome:
http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox:
Internet Explorer:
http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari:
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
Most of these cookies expire when you end your visit to our sites. Others have a longer lifespan, which does not exceed 12 months, in accordance with the regulations in force. However, some tracers are exempt from obtaining this consent (this is the case for tracers that last more than 12 months).
You can also block third-party cookies:
- More information here: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
- If you no longer wish to see our advertisements on social networks, we advise you to access the “settings” section then “advertising preferences”.
- There are also opt-out platforms for advertising cookies such as http://optout.networkadvertising.org/ or http://www.youronlinechoices.com/ or via the blue AdChoices icon
- More information about Google cookies: https://policies.google.com/privacy
ARTICLE 4 – DISCLOSURE
We will disclose your personal information if we are required to do so by law or if you violate our Terms of Service or to protect our rights, property or safety or that of third parties.
We have taken the necessary precautions to comply with the General Data Protection Regulation (GDPR) We will therefore not share your personal information with third parties without your prior consent (at the except as provided above). As explained above, your information may be communicated to trusted third parties who support us in the administration and proper functioning of our site, insofar as these partners undertake to keep this information confidential. And only data that does not allow you to be directly identified (eg cookies) may be transmitted to our partners for marketing or advertising purposes. You can of course decide to object to this.
ARTICLE 5 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
For more information, please see the Shopify Terms of Service here or the Privacy Policy here.
ARTICLE 6 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed. under United States law, including the Patriot Act
Once you leave our store's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms. Terms of Sale and Use of our website.
Links
You may need to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 7 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Finally, we recommend that you adopt the following security measures to improve your security on the Internet: By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person under the age of minor to your responsibility to use this website. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so. If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
ARTICLE 8 – AGE OF CONSENT
ARTICLE 9 – CHANGES TO THIS PRIVACY POLICY
